Phase 4 of 6

Buy an artwork

Checkout, shipping fee, promo codes, and paying with QR Ph, e-wallets, online banking or BillEase installments.

In short

Tap Buy now, enter your contact details and Philippine address, and the shipping fee is calculated from the artwork's size and the distance. Pay with GCash, Maya, GrabPay, ShopeePay, QR Ph, BillEase installments, or online banking with BPI, UnionBank, BDO, Landbank or Metrobank; your payment is held until the artwork arrives.

3 minUpdated

Start checkout

  1. Tap Buy now on the artwork's page

    The price shown doesn't include shipping yet. That's added once you enter your address.

    An artwork page on a phone showing the title, artist, size, the price marked excl. shipping fee, and the Buy now button highlighted
  2. Sign in, or continue as a guest

    If you're signed in, your details are filled in for you. If not, you have three options:

    Your name and EmailFill in both and tap Continue to shipping. No password needed.
    Continue with GoogleUse your Google account.
    Sign in with emailIf you already have an account.
    The Your details step of checkout with Your name and Email fields, the Continue to shipping button highlighted, and Have an account? options below
    Checking out without signing in.

Enter contact and address

Orders ship within the Philippines only. The artist ships straight to you.

EmailRequiredYour receipt and delivery updates go here.
Mobile numberRequiredFor the courier, in the format 09XX XXX XXXX.
Full nameRequiredThe person receiving the parcel.
Street addressRequiredHouse number, street, and barangay.
Apartment, unit, buildingOptionalAdd it if it applies, plus a landmark if your street is hard to find.
Province and cityRequiredChoose your province first. Shipping is calculated as soon as you do.
Postal codeRequiredYour 4-digit ZIP code.
The Contact and Shipping address sections of checkout, filled in with an email, mobile number, name, street address, Cebu, Cebu City and postal code 6000

How shipping is calculated

The fee is based on the artwork's size and weight, plus packaging, and the distance from the artist's city to yours. It appears as its own line in the order summary before you pay.

The order summary with Artwork 100 pesos, Shipping 235 pesos marked Luzon to Visayas, 1.2 kg chargeable, a promo code box, a total of 335 pesos, and the Continue to payment button highlighted
A real example: a small painting shipped from Laguna to Cebu. Under Shipping you can see the route and the weight it's charged on.

No surprise charges

The shipping fee at checkout is final. You won't be asked to pay more when the parcel arrives.

Add a promo code

Type your code into the promo code field in the order summary. A valid code is taken off your total on the payment screen.

Pay

  1. Tap Continue to payment

    The button shows your total, including shipping.

  2. Choose how to pay

    QR PhScan the code with your bank or e-wallet app. Works with most Philippine banks and e-wallets.
    GCashPay from your GCash wallet.
    GrabPayPay from your GrabPay wallet.
    MayaPay from your Maya wallet.
    ShopeePayPay from your ShopeePay wallet.
    Online bankingLog in to your BPI, UnionBank, BDO, Landbank or Metrobank online banking and pay straight from your account.
    BillEaseBuy now, pay later: split the price into monthly installments with BillEase.

    Debit and credit cards aren't supported yet.

  3. Finish paying in your app

    Your payment details are handled by our secure payment partner and never touch Obramaestra's servers.

Payment limits

Every payment method has a minimum and a maximum per transaction. Your bank or e-wallet can also set a lower limit of its own, per payment or per day. If a payment fails, check your limit with your bank or e-wallet first, or try another method.

QR Ph₱1.00 minimum, maximum depends on your bank or e-walletAny bank or e-wallet app that scans QR Ph
E-wallets₱1.00 minimum, ₱100,000 maximumGCash, Maya, GrabPay, ShopeePay
Digital wallets₱1.00 minimum, maximum depends on your bank or e-walletNot offered at checkout yet
Debit and credit cards₱1.00 minimum, ₱9,999,999.00 maximumNot offered at checkout yet
BPI online banking₱1.00 minimum, ₱50,000 maximumBPI lets you change your own limit
UnionBank online banking₱1.00 minimum, ₱100,000 maximum
BDO online banking₱100.00 minimum, ₱50,000 maximum
Landbank online banking₱1.00 minimum, ₱50,000 maximum
Metrobank online banking₱1.00 minimum, ₱50,000 maximum
RCBC online banking₱1.00 minimum, maximum depends on your bank or e-walletNot offered at checkout yet
Buy now, pay later (BillEase)₱100.00 minimum, ₱150,000.00 maximumPay in monthly installments

For a large purchase, BillEase (up to ₱150,000), UnionBank online banking (up to ₱100,000) or QR Ph from your bank app usually allow the most. GCash, Maya and other wallets often have lower monthly limits unless your account is fully verified.

After you pay

You'll see Payment received with your order number and total. If it says Confirming your payment…, wait a few seconds. It updates on its own.

Right after that:

  1. You get a confirmation email

  2. The artist is told to prepare your artwork

  3. The artwork is marked sold, so no one else can buy it

  4. Guests: set a password

    Under Keep track of your order, choose a password so you can sign in and follow your order.

If you don't finish

If you go to payment but don't complete it, the artwork waits under Unfinished checkouts in DashboardOrders for 15 days. Tap Continue checkout to pick up where you left off.

Nothing is held for you

An unfinished checkout doesn't reserve the piece. Someone else can buy it first. To keep it within reach, use Save for later and keep browsing to add it to your favorites.

How your payment is protected

Your money doesn't go to the artist when you pay. Obramaestra holds it until the artwork reaches you. The how it works page shows the full timeline.

When you payObramaestra holds the money.
When it arrivesYou confirm delivery, and the money goes to the artist.
If something's wrongRequest a refund before the payment is released, and our team reviews it.
If you forgetThe payment is released automatically 14 days after the artist marks it shipped.

Full details are in Phase 6 and the Return & refund policy.

Common questions

The button says “Shipping unavailable”. What do I do?

Check that your province and city are selected, then try again. If it still won't calculate, message the artist or email support@obramaestra.art.

I paid, but the page still says “Confirming your payment”.

Wait a minute and refresh. Payment confirmations sometimes take a moment. Your order will appear in Dashboard › Orders once it's confirmed. If it doesn't after 15 minutes, email support with your payment reference.

My payment failed. What should I check?

First check your transaction limit with your bank or e-wallet. Each method has a maximum per payment (see Payment limits), and your own account may allow less. You weren't charged for a failed payment, so you can try again with another method.

Can I negotiate the price?

You can message the artist to ask. The price at checkout is always the one on the listing.

Stuck on a step? Email support@obramaestra.art with a screenshot and the step you're on, or use the contact page.

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