Phase 6 of 6

Get paid

When payment releases, what you keep, and how payouts reach you.

In short

You're paid 85% of the price plus the full shipping fee once the buyer confirms delivery, or 14 days after you mark the order shipped. Every Wednesday your available balance goes to your GCash, Maya or bank account if it's at least ₱1,000, or you can cash out yourself.

Up to 14 days after shippingUpdated October 30, 2026

When payment is released#

The buyer's payment is held by Obramaestra until the artwork arrives. It's released to you when the first of these two things happens:

Whichever comes first	What happens
The buyer confirms delivery	They tap Confirm delivery on their order. Payment releases right away.
14 days pass	Counted from the day you marked the order shipped. Payment releases automatically, even if the buyer never confirms.

When it releases, the order shows Completed and you get an email titled Payment released.

A refund request pauses this

If the buyer requests a refund before the payment releases, nothing is released until our team has reviewed it.

What you keep#

Obramaestra's commission is 15% of the artwork price, on every plan. You keep the other 85%, plus the entire shipping fee.

Artwork price	₱10,000
Commission (15% of the price)	− ₱1,500
Shipping fee the buyer paid	+ ₱450
Added to your balance	₱8,950

Example only. The real shipping fee depends on the artwork's size and weight and the distance to the buyer.

You pay the courier yourself when you drop off the parcel, so the shipping fee in your payout reimburses that cost.

Your Earnings page#

DashboardEarnings shows five numbers:

The five Earnings cards after one completed sale: Gross sales 100 pesos, Platform commission 15 pesos, Net to you 320 pesos, Available now 320 pesos, Paid out to date 0

Number	What it shows
Gross sales	The total of all your sales.
Platform commission	The 15% Obramaestra kept.
Net to you	What you've earned: sale prices minus commission, plus the shipping fees buyers paid.
Available now	Released money that hasn't been paid out yet. This is what gets sent to you.
Paid out to date	Everything already sent to your bank or e-wallet.

Below them you'll find your payout settings, your Payout history, and your recent orders.

Add your payout details#

You chose a payout method and account name during setup. Before your first payout, you also need to add the account number. If anything is missing, the Earnings page shows Add your payout details to get paid.

Tap Complete it in Account, or go to DashboardAccount

Fill in the Payouts tab

Field	What to enter
Bank or e-walletRequired	Pick your bank, GCash or Maya from the list.
Account nameRequired	Exactly as it appears on that account. A mismatch is the most common reason a transfer bounces.
Account numberRequired	Your bank account number, or the mobile number registered to GCash or Maya.

The Payouts tab of the Account page with Bank or e-wallet, Account name and Account number fields and a Save changes button

Tap Save changes

Automatic weekly payouts#

This is on by default. Every Wednesday, we send your whole Available now balance to your account through InstaPay, as long as it's at least ₱1,000.

How it works

Balances under ₱1,000 wait for a later Wednesday.
The money usually lands the same day.
Balances over ₱50,000 go out as several transfers on the same day, because InstaPay sends at most ₱50,000 at a time.
Any transfer fee comes out of the payout, but transfers to Philippine banks and e-wallets are currently free.
You get an email each time a payout is sent.

The switch is called Automatic weekly payouts on your Earnings page, with the date of your next payout below it.

The Automatic weekly payouts switch turned on with the next payout date, and below it a notice saying Add your payout details to get paid — If your payout details are incomplete, a notice with a link to Account appears here.

Cash out yourself#

Prefer to choose when you're paid? Switch to manual payouts.

Turn off Automatic weekly payouts on DashboardEarnings
Tap Cash out
Enter the amount
Any amount up to your available balance, with a maximum of ₱50,000 per transfer. For more, cash out again.
Confirm
You'll see “Payout requested — it's on its way to your account.” It appears in your Payout history.

Switch back any time

Turn the switch back on to return to weekly payouts. Nothing you've earned is affected.

Full timeline, start to finish#

A typical sale

When	What happens
Day 0	A collector pays. You get the “You sold” email.
Day 1–3	You pack, drop off at the courier, and tap Mark shipped.
Day 3–13	The parcel is in transit. Luzon to Mindanao routes often take 7 to 10 days.
On delivery	The buyer confirms. The money moves to Available now.
Next Wednesday	Your balance is sent to your bank or e-wallet (if it's at least ₱1,000).

If the buyer doesn't confirm, the money moves to Available now 14 days after you marked it shipped, and goes out the following Wednesday.

Common questions#

My buyer received the piece but hasn't confirmed. Can I speed it up?

You can message them and politely ask them to tap Confirm delivery on their order. Otherwise, payment releases automatically 14 days after you marked it shipped.

It's Wednesday and I wasn't paid. Why?

Usually one of three reasons: your available balance is under ₱1,000, your payout details are incomplete, or the order hasn't completed yet. If none of these apply, email support@obramaestra.art.

Are there fees on payouts?

Any transfer fee comes out of the payout, but transfers to Philippine banks and e-wallets are currently free.

Selling · 9 min readBest platform to sell art in the Philippines: what you actually keep per saleOne ₱20,000 painting, run through Saatchi Art, Artfinder, Etsy, Facebook, local galleries, and Obramaestra. See what each route pays a Filipino artist, and what it costs in time.

Stuck on a step? Email support@obramaestra.art with a screenshot and the step you're on, or use the contact page.